Buena Vista Creative

PORTFOLIO HIGHLIGHTS

INKTEL CONTACT CENTER SOLUTIONS

BUILDING BRAND CONSISTENCY, BOOSTING ENGAGEMENT, AND BRINGING CUSTOMER SERVICE TO LIFE.

PROJECT OVERVIEW

THE CHALLENGE

Inktel needed a unified brand voice and visual identity that could scale across marketing, recruitment, internal communications, and national client campaigns. Our goal was to elevate the perception of a BPO company from transactional to transformative.

DETAILS

Client: Inktel Contact Center Solutions

Industry: Business Process Outsourcing

Services Provided: Marketing, Branding & Identity, Digital Strategy, Website Design, and Multimedia Creation.

Work Showcase

Modern, conversion-focused homepage design aligned with brand goals.

Comprehensive brand identity system to ensure consistency across all channels.

Award-winning campaign visuals crafted to spotlight excellence and drive engagement.

Targeted digital ad creative built to boost visibility and lead generation.

Multimedia content strategy including podcast, social, and YouTube production.

Branded thought-leadership series driving industry recognition and credibility.

KEY WINS

  • Rolled out cohesive brand visuals across 6+ marketing channels
  • Increased engagement on LinkedIn by over 200% in 6 months
  • Launched and grew The Happy Customer Channel into a leading CX podcast with 17K+ YouTube subscribers and hundreds of thousands of social views, elevating Inktel’s brand presence
  • Supported multiple award wins, including 4 Stevie Awards in 2025

Welcome to Buena Vista Creative                                                                                                                Miami’s Digital Growth Agency                                                                                                                      Where Bold Branding Meets Data-Driven Results for South Florida Businesses

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