PORTFOLIO HIGHLIGHTS
INKTEL CONTACT CENTER SOLUTIONS
BUILDING BRAND CONSISTENCY, BOOSTING ENGAGEMENT, AND BRINGING CUSTOMER SERVICE TO LIFE.
PROJECT OVERVIEW
THE CHALLENGE
Inktel needed a unified brand voice and visual identity that could scale across marketing, recruitment, internal communications, and national client campaigns. Our goal was to elevate the perception of a BPO company from transactional to transformative.
DETAILS
Client: Inktel Contact Center Solutions
Industry: Business Process Outsourcing
Services Provided: Marketing, Branding & Identity, Digital Strategy, Website Design, and Multimedia Creation.
Work Showcase
Modern, conversion-focused homepage design aligned with brand goals.
Comprehensive brand identity system to ensure consistency across all channels.
Award-winning campaign visuals crafted to spotlight excellence and drive engagement.
Targeted digital ad creative built to boost visibility and lead generation.
Multimedia content strategy including podcast, social, and YouTube production.
Branded thought-leadership series driving industry recognition and credibility.
KEY WINS
- Rolled out cohesive brand visuals across 6+ marketing channels
- Increased engagement on LinkedIn by over 200% in 6 months
- Launched and grew The Happy Customer Channel into a leading CX podcast with 17K+ YouTube subscribers and hundreds of thousands of social views, elevating Inktel’s brand presence
- Supported multiple award wins, including 4 Stevie Awards in 2025